Policies and Procedures


Access to Care, Wait List and Capacity Management

Behavioral Health Service Procurement

Children Mental Health- Residential Treatment

Federal, State and DCF Requirements

Payor of Last Resort and Financial Eligibility

Priority Population Eligibility

Pro Children Act of 1994


Sliding Fee Scale


Subcontractor Compliance and Performance Improvement

Subcontractor Dispute Resolution

Subcontractor Invoice Approval

Subcontractor Match

Subcontractor Monitoring

Subcontractor Risk Assessment

Subcontractor Training

Subcontractor Incident Reporting to CFCHS Incident Reporting and Management System (IRMS)

Network Complaints and Grievances