Frequently Asked Questions

What does Central Florida Cares Health System, Inc. (CFCHS) do?

CFCHS is the Managing Entity for Brevard, Orange, Osceola, and Seminole counties. CFCHS oversees over providers that render mental health and substance use services.

Would you post our organization’s resources on your website?

In addition to the Network Providers contracted with Central Florida Cares Health System, Inc., there are other agencies and organizations that will provide additional education, resources, and encouragement.  CFCHS does not contract with these organizations; therefore, they are not listed on our website.  CFCHS suggests that agencies interested in being list on a listserv contact 211.

How do I access FACT services?

FACT services are offered in Orange, Osceola and Brevard counties. To see if you qualify for services, please contact the FACT Team directly as listed below.

  • Aspire Health Partners (Orange County): 407-875-3700
  • Mental Health Resource Center (Osceola County): 407-931-3155
  • Mental Health Resource Center (Brevard County): 321-504-3888

How do I become a network provider?

Thank you for your interest in becoming a CFCHS network provider. We are always open to accepting proposals from organizations that would enhance our system of care. At this time our funding only allows for us to contract with non-profit entities, with the exception of medication assisted treatment (MAT) providers. Please click on this link, http://staging.centralfloridacares.org/resources/proposal-packet/. You would need to complete and submit the three documents included in the proposal packet, to tschwab@cfchs.org. The information will be reviewed and if CFCHS believes it would enhance our system of care we will reach back out to you for further conversation.

How to submit a pubic records request

Karla Pease

CFCHS Record Custodian
707 Mendham Blvd., #201

Orlando, FL 32825

407-985-3560

kpease@cfchs.org

How does my child access residential services?

Contact a Targeted Case Manager to start the application process.

Children’s Home Society: 321-752-3170 x276 (Brevard) 407-896-2323 ext. 236 (Orange, Osceola, Seminole)

Devereux: 321-441-8609

Park Place Behavioral Health: 407-846-0023 ext. 1325

Circles of Care: 321-726-2860

Aspire Health Partners: 407-875-3700 ext. 6790

If you have any additional questions, please contact CFCHS’ Children’s Care Coordinators

Children’s Care Coordinator – Circuit 18
Elisa Bustamante
(407) 985-3576
ebustamante@cfchs.org

Children’s Care Coordinator – Circuit 9
Rachel Bishop
(407) 985-3577
rbishop@cfchs.org

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