Department Directory


Chief Executive Officer
Maria Bledsoe
(407) 985-3561

Executive Assistant
Karla Pease
(407) 985-3561


Central Florida Care’s Compliance Quality Improvement (CQI) team is responsible for developing, implementing, and quality assurance of the network with priority given to those areas that impact persons served and their families. As such, CFCHS systematically monitors and evaluates subcontractor services with the aim of improving the process, outcome, and efficiency of integrated healthcare services delivered to consumers. Quality Assurance takes place through a variety of methods.

Compliance Director
Geovanna Gonzalez Ospina
(407) 985-3568


Risk Management Specialist
Miralys Martinez
(407) 985-3572

Quality Improvement Specialist
Jerrymar Foster
(407) 985-3571



Our Contracts Team manages the subcontractor contracts across our system of care. This includes being the primary points of contact, negotiating, monitoring and maintaining compliance with administrative and programmatic terms and conditions of the contract. The contract managers ensure accountability for the contract and services.

Chief Operating Officer
Trinity Schwab
(407) 985-3564

Contracts Director
Michelle Ball
(407) 735-6122


Contract Management Support
Spenser Strode
(407) 985-3578


Contract Manager Lead
Leo Colomer
(407) 735-3569


Contract Manager
Lillie Hopkins
(407) 985-3563


Grant Services Coordinator
Jeffrey Horn
(407) 735-6121



Our Data Department performs the following functions:
• Collect, verify and report client data to the state in compliance with DCF Data Pamphlet (PAM) 155-2;
• Generate reports for management decision making;
• Provide data and reports to support all other departments and stakeholders, including the Board of Directors;
• Provide outcomes to providers for management purposes and to the community in general;
• Represent CFCHS provider network in DCF Meetings;
• Coordinate with data system company for input in development, enhancements, and all that is required to meet CFCHS obligations;
• Manage information technology resources for the organization.

Chief Information Officer
Michael Lupton
(407) 985-3565

Data Support Technician
Christopher Chung
(407) 985-3575



 Our Finance Department manages all aspects of our budget, accounting, auditing, financial reporting, and fiscal monitoring functions.

Chief Financial Officer
Daniel Nye
(407) 985-3562

Senior Staff Accountant
Sharon Ramsaran
(407) 985-3574


Human Resources

The Human Resources Department manages all aspects of human resources activities and programs, including those related to staffing, compensation, benefits, compliance, training, and workplace safety.

Human Resources Director
Valentina Melnichuk
(407) 985-3573


System of Care

The System of Care Department oversees the access and coordination of behavioral health services across our network for adults, children, adolescents, and families.

Chief Integration Officer
Nikaury Muñoz
(407) 985-3570

System of Care Manager
Stephanie Smith
(407) 985-3567

Children’s Care Coordinators

Our Children’s Care Coordinators are responsible for overseeing the coordination of care of children with behavioral health needs to ensure access to treatment and supportive services, including residential treatment/SIPP.

Children’s Care Coordinator – Circuit 18
Elisa Bustamante
(407) 985-3576


Children’s Care Coordinator – Circuit 9
Rachel Bishop
(407) 985-3577


Community Care Coordinator

Our Community Care Coordinator is responsible for overseeing the coordination of care of adults with mental health and/or substance use disorders to ensure access to treatment and supportive services in community-based settings, including housing assistance, that support wellness, recovery, and resiliency.

Community Care Coordinator
Colleen Cantin
(407) 985-3566


Forensic Coordinator

Our Forensic Coordinator is responsible for overseeing forensic services within CFCHS’ subcontracted network, to include the continuity of care for individuals transferring into or out of a forensic State Mental Health Treatment Facility (SMHTF).

Forensic Coordinator
Michelle Arroyo
(407) 735-6120


Recovery Oriented System of Care (ROSC) Specialist

Our Recovery Oriented System of Care (ROSC) Specialist is responsible for promoting and advocating for the inclusion of Recovery Peer Specialists and peer services throughout the network, including quality assurance site visits and trainings to implement recovery-oriented principles and practices.

Recovery Oriented System of Care (ROSC) Specialist
Maria Iddings
(407) 985-3579