Frequently Asked Questions

If you are contacting us to submit a request for funding, Central Florida Cares (CFC) accepts submission of proposals from organizations on an ongoing basis. You can access the proposal packet at, Proposal Packet – Mental Health Substance Use Services. If you’d like to submit a proposal for consideration, please email Trinity Schwab, tschwab@cfchs.org. Submission of a proposal does not guarantee a contract and/or funding with Central Florida Cares. Please note, due to our contract with the State we are unable to contract with for-profit organizations with the exception of opioid funded programs.

If you are contacting Central Florida Cares in regard to the Children’s Residential Services (SIPP/PRTS) process please refer to the following page for the additional information and how to submit an application. Children’s Residential Services (SIPP/PRTS) – Mental Health Substance Use Services

What does Central Florida Cares Health System, Inc. (CFCHS) do?

CFCHS is the Managing Entity for Brevard, Orange, Osceola, and Seminole counties. CFCHS oversees over providers that render mental health and substance use services.

Would you post our organization’s resources on your website?

In addition to the Network Providers contracted with Central Florida Cares Health System, Inc., there are other agencies and organizations that will provide additional education, resources, and encouragement. CFCHS does not contract with these organizations; therefore, they are not listed on our website. CFCHS suggests that agencies interested in being list on a listserv contact 211.

How do I become a network provider?

Thank you for your interest in becoming a CFCHS network provider. We are always open to accepting proposals from organizations that would enhance our system of care. At this time our funding only allows for us to contract with non-profit entities, with the exception of medication assisted treatment (MAT) providers. Please click on this link, https://centralfloridacares.org/proposal-packet/. You would need to complete and submit the three documents included in the proposal packet, to tschwab@cfchs.org. The information will be reviewed and if CFCHS believes it would enhance our system of care we will reach back out to you for further conversation.

How do I access FACT services?

FACT services are offered in Orange, Osceola and Brevard counties. To see if you qualify for services, please contact the FACT Team directly as listed below.
– Aspire Health Partners (Orange County): 407-875-3700
– Mental Health Resource Center (Osceola County): 407-931-3155
– Mental Health Resource Center (Brevard County): 321-504-3888

How to submit a public records request

Karla Pease
CFCHS Record Custodian
707 Mendham Blvd., #201
Orlando, FL 32825
407-985-3560
kpease@cfchs.org

How does my child access residential services?

Contact a Targeted Case Manager to start the application process.
Children’s Home Society: 321-752-3170 x276 (Brevard) 407-896-2323 ext. 236 (Orange, Osceola, Seminole)
Devereux: 321-441-8609
Park Place Behavioral Health: 407-846-0023 ext. 1325
Circles of Care: 321-726-2860
Aspire Health Partners: 407-875-3700 ext. 6790
If you have any additional questions, please contact CFCHS’ Children’s Care Coordinators
Children’s Care Coordinator – Circuit 18
Stephanie Smith
(407) 985-3567
ssmith@cfchs.org
Children’s Care Coordinator – Circuit 9
Rachel Bishop
(407) 985-3577
rbishop@cfchs.org