Central Florida Cares Health System, Inc. (CFCHS) promotes a culture of integrity and works with business partners, subcontractors, and employees to ensure compliance with standards of ethical practice and regulatory requirements. CFCHS investigates all allegations of Fraud, Waste and Abuse (FWA), takes corrective action of any supported allegations, and reports confirmed misconduct to the pertinent government entities.
If you suspect Fraud, Waste and Abuse, please take into consideration the following definitions:
Fraud: Any intentional deception or misrepresentation made by an entity or person with the knowledge that the deception could result in an unauthorized benefit for payment to the entity, him/herself or another person.
Waste: Refers to the irresponsible and careless expenditure, consumption, mismanagement, use, or squandering of healthcare resources, including incurring costs because of inefficient or ineffective practices systems or controls.
Abuse: Refers to practices that are inconsistent with sound fiscal, business, or medical practices, and result in an unnecessary cost, or in reimbursement for services that are not medically necessary or that fail to meet professionally recognized standards of care. It also includes individual practices that result in unnecessary cost.

Some FWA instances may involve:
• Contract Fraud and Mismanagement
• Conflict of Interest
• Misuse of Position or Property
• Improper use of Public Funds
• Violations of Law, Rule, or Procedure
• Inappropriate Acts and/or Omission that results in individual injury, abuse, neglect or death

CFCHS FWA Plan